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Privacy Policy

Last updated: October 27, 2026

Radon Mitigation Des Moines ("we", "us" or "our") provides radon testing, radon mitigation and radon system maintenance in Des Moines and central Iowa. This policy explains what information we collect through radonmitigationdesmoines.com and when you contact us, how we use it and the choices you have.

1. Information We Collect

We collect information you give us directly, including:

  • Your name, phone number, email address and property address
  • Details about your home or building, such as foundation type, radon test results and photos you send
  • Service requests, scheduling details and messages you send through our forms, by phone or by email
  • Payment information, which is handled by our payment processors and not stored on this website

When you visit the site, we and our service providers may also collect basic technical information, such as browser type, device, pages viewed and the referring page, through cookies and similar tools.

2. How We Use Your Information

  • To respond to your questions and provide quotes
  • To schedule and perform radon testing, mitigation installs, repairs and inspections
  • To prepare test reports and post-mitigation results, including reports you ask us to share with a buyer, seller, lender, landlord or property manager
  • To honor our 5-year warranty on systems and installs
  • To send service reminders, such as retest reminders, if you ask us to
  • To improve our website and services

3. How We Share Information

We do not sell your personal information. We share it only:

  • With credentialed technicians and service providers who help us deliver our services, such as form processing, scheduling and payment providers
  • With parties you direct us to share it with, such as your real estate agent, a buyer, a lender or a property manager
  • When required by law, including any radon reporting required by the Iowa Department of Health and Human Services

4. Contact Form Processing

Our website forms are processed by a third-party lead capture service that delivers your message to us by email. The service filters spam and does not use your information for its own marketing.

5. Cookies and Analytics

We may use cookies and analytics tools to understand how visitors use our site. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not work as intended without them.

6. Data Security and Retention

We use reasonable safeguards to protect your information. We keep records of tests and installs for as long as needed to provide our services, honor warranties and meet legal obligations.

7. Your Choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you reminders. Some records may need to be kept to meet legal or warranty requirements.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page with a new "Last updated" date.

10. Contact Us

You can also reach us through our contact page.